REFUND AND EXCHANGE POLICY
All returns must first receive a Return Authorization from DeModest. A Return Authorization may be obtained by contacting us at firstname.lastname@example.org. All packages received that have not obtained a Return Authorization will be returned to sender.
Return the original item within 15 days from when it was received, in its original condition, for a refund of your payment, minus a 15% restocking fee. All returned products will be inspected upon arrival to DeModest. Items must be unworn, unwashed and the original tags must be attached. If products are not in resalable condition, your refund will not be processed.
If identical garments (garments that are the same style, color, and size) are purchased at different times, those garments may be ineligible for return.
From the time your package arrives at our facility, it may take up to 7-10 business days for your return to be processed.
We treat exchanges as new orders. If you are interested in an exchange, please follow the return process above and then submit a new order for the items you would like.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Our email address is email@example.com.